Contact Center Solutions: Genesys Suite
Genesys, the world’s #1 Customer Experience Platform, empowers companies to create exceptional omnichannel experiences, journeys and relationships. For over 25 years, we have put the customer at the center of all we do, and passionately believe that great customer engagement drives great business outcomes. Genesys is trusted by over 4,700 customers in 120 countries to orchestrate over 24 billion contact center interactions per year in the cloud and on-premises. For more information visit www.genesys.com.
Genesys is the world’s number one contact center software. Cothern Computer Systems, being a strategic partner, is committed to delivering the finest and most robust contact center offerings in the marketplace.
CCS is a leader in providing Contact Center Solutions and has hundreds of satisfied clients worldwide. We achieve this satisfaction by providing complete solutions around the entire Genesys product suite which provide a remarkable return on investment by helping businesses bring a new contact center quickly to market or enhancing the operation of existing systems.
CCS can also optimize existing Genesys deployments to improve performance or better align them to effectively meet rapidly evolving market requirements.
To learn more about the Genesys Suite, Contact Our Team.